Privacy policy

Re-style REVO Co., Ltd. (hereinafter referred to as "our company") complies with laws and regulations concerning the protection of personal information and handles customers' personal information based on the following policies.

Article 1 (Definition of Personal Information)
Personal information refers to any information about an individual, such as customers or employees, that can identify a specific individual through details such as their address, name, or telephone number.

Article 2 (Collection and Use of Personal Information)
In general, there is no need to input or disclose any personal information to browse the website of Re-style REVO Co., Ltd. (hereinafter referred to as "this site"). You are free to use the site anonymously. However, during membership registration, product purchase, inquiries, or product reviews, we may request customers to provide their name, address, phone number, email address, etc.

To use our services, customers may need to provide specific information such as company name, department name, representative's name, individual's name, address, phone number, fax number, email address, and financial institution details.
The information mentioned above will only be used for purposes related to our services, such as providing catalogs, brochures, fax DM, email distributions, product delivery, returns, and exchanges.
We may use the information minimally for purposes not mentioned above, such as collecting feedback and opinions from customers.

Article 3 (Personal Information Protection Policy)
Our company manages personal information under the following system:

Our company establishes internal regulations for personal information protection and pledges to engage in company-wide efforts to protect personal information.
Customers' personal information is collected and used appropriately within the notified scope of purposes, after informing the customers of the purpose of use and related contact points.
Personal information provided by customers will be used only within the scope of the agreed purpose of use.
Unless customers have given prior consent or the business is delegated, we will not provide or disclose personal information to third parties.
To prevent unauthorized access, loss, destruction, alteration, or leakage of personal information, we take appropriate safety measures and promptly take corrective actions in the event of an issue.
Our company complies with laws and regulations concerning personal information, revises and updates related sections as necessary in response to changes in relevant laws.
Our company continuously reviews and improves its internal regulations on personal information protection to adapt to changes in the surrounding environment or social conditions.

Article 4 (Collection and Use of Personal Information)
Our company does not disclose personal information to third parties without the customer’s consent. However, this does not apply in the following cases:

To use our services, customers may need to provide specific information such as company name, department name, representative's name, individual's name, address, phone number, fax number, email address, and financial institution details.

The provided information will be used for the following purposes:
(1) To deliver products and provide after-sales services.
(2) To send direct mail, emails, and other information related to our online store and associated services.

We may minimally use the information for purposes other than those listed above, such as collecting feedback and opinions from customers.

Article 5 (Provision and Entrustment of Personal Information)
Personal information and transaction history between customers and our company will not be provided or disclosed to third parties except in the following cases:

When necessary for the operation of our services, including registration as mentioned above.

When prior consent or approval has been obtained from the customer.

When entrusted to affiliated service providers under a confidentiality agreement to fulfill the purposes stated above. Examples include:

Companies handling product delivery, phone calls, or email transmissions.
Companies printing address labels for catalog or DM delivery.
Credit card companies for payment processing.
Agencies handling debt collection for unpaid product fees.
When provided to related group companies of our company to fulfill the purposes specified in Article 3.

When required to verify payment capability with a credit information agency.

When requested by credit card companies for investigation of fraudulent card use.

When required by law.

When necessary to protect the rights or property of our company.

When necessary to protect the interests of other customers.

Service providers and group companies entrusted with such information are strictly prohibited from using or disclosing personal information for purposes other than those outlined in our company’s policies. Personal information will not be sold, transferred, or provided to third parties without the customer’s consent, except when disclosure is legally required.

Article 6 (Disclosure, Management, and Correction of Personal Information)
Our company does not disclose personal information to third parties without the customer’s consent, except in the following cases:

For the protection and management of personal information, our company appoints dedicated managers and security personnel to ensure strict and secure management.
If customers request disclosure, correction, or changes to their personal information, our company will promptly respond upon verification. Customers may contact us through the following form:
Contact Form(https://restyle-revo.myshopify.com/pages/contact)

Article 7 (Request to Stop Use or Provision of Personal Information)
Our company does not disclose personal information to third parties without the customer’s consent, except in the following cases:
If customers request to stop the use or provision of their personal information even after providing consent, our company will promptly cease its use or provision to related group companies. However, information essential for business operations cannot be deleted.
If customers wish to stop receiving catalogs, DMs, phone calls, faxes, or emails from us, we will promptly stop upon receiving their request. Please contact us through the following form:
Contact Form(https://restyle-revo.myshopify.com/pages/contact)

Article 8 (Disclaimer on Personal Information)
Our company is not responsible for any issues caused by false registration or use of third-party personal information by customers. Furthermore, if a third party provides personal information to our company or if fraudulent activity is discovered, our company assumes no liability.

Article 9 (Information Collection on the Internet)
Automatic Information Collection on the Internet:
Our website and online services may automatically collect access information from logs, including IP addresses, cookies, web beacons, page visit histories, time spent on pages, browser and OS types/versions, screen sizes, referrers, and mouse movements. This information is used for purposes such as understanding access patterns, diagnosing and resolving server issues, and improving site management and services.

Use of Cookies:
Our website may use cookies to collect access information. Cookies are small pieces of data sent from a website to the customer’s browser and may be stored as files on their disk. Cookies allow us to track pages visited and combine them with customer membership information to provide services. Aggregated statistical data collected through cookies may be disclosed, but this does not include personally identifiable information. Customers can refuse cookies or set their browser to warn them when cookies are being used. However, certain website features may not be available if cookies are disabled.

Article 10 (SSL)
Our website uses SSL (Secure Socket Layer) encryption technology for pages where personal and order information is transmitted. This ensures the secure exchange of sensitive information.

Article 11 (Scope of Application)
This privacy policy applies to all activities within this website.
It also applies to printed materials issued by our company, such as flyers and catalogs.

Our company will continue to handle customers’ personal information with care and strive to provide high-quality services that ensure customer satisfaction. We appreciate your understanding and agreement with our privacy policy regarding the handling of your personal information.